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Air New Zealand Reservations
The flag carrier of New Zealand, Air New Zealand was founded in 1940 as TEAL (Tasman Empire Airways Limited). Later, it commenced its operations as Air New Zealand in the year 1965. It is headquartered at Wynyard Quarter in Auckland. A member of Star Alliance, the airline has its primary hub at Auckland Airport and secondary hubs at Christchurch International Airport and Wellington International Airport.
Further, it runs scheduled passenger flights to around 50 destinations, including 20 domestic and 31 international among 19 countries, covering Pacific Rim. With a fleet size of 64 aircraft, Air New Zealand embraces Airbus and Boeing airplanes in its family. Its regional subsidiaries Air Nelson and Mount Cook Airline, control other domestic flight services for the airline. It has codeshare agreements with about 23 airlines, including Aerolíneas Argentinas, Etihad Airways, Lufthansa, Singapore Airlines, United Airlines, Air Rarotonga, etc.
In-flight Services
Seating: There are various kind of cabins available on different routes:
1. Domestic: The domestic services are available in a single class all-economy arrangement with four domestic fare options, Seat, Seat + Bag, FlexiTime, and FlexiDate.
2. Tasman and Pacific: Air New Zealand operates short-haul international routes to Australia (Tasman) and the Pacific Islands (Pacific) with an all-economy cabin. It also has four options of service, Seat, Seat + Bag, Works, and Works Deluxe.
Long Haul International Flights: Air New Zealand facilitates four types of cabins on long-haul international routes which are:
Food: The airline serve a variety of dishes onboard from its international and contemporary Asian menu with great beverages selection. You can enjoy delicious starters, main culinary meals, desserts, snacks, drinks depending upon your choice and class of travel. It also offer a variety of special pre-order meals in order to meet dietary and cultural needs.
Entertainment: The passengers will be able to enjoy their personal on-demand entertainment screens available at every seat with a range of options like Hollywood Blockbusters, TV series, arthouse films, and quick-view options. A free monthly magazine, ‘KiaOra’ is also provided to their readers.
Baggage Policy
1. Carry-on Baggage
Air New Zealand Flight allows carry-on baggage depending upon your class of travel which are as follows:
Economy: One carry-on bag with one small item (handbag or laptop sleeve) are allowed with maximum weight up to 7 kg and with dimensions 118 cm.
Premium and Business Premier: Two bags with one small item are allowed with maximum weight up to 14 kg and with dimensions 118 cm.
2. Checked-in Baggage
The airline offer different baggage allowances depending on route, weight, piece, and class of travel. Further, excess baggage charges may apply if you surpass the weight and/or a number of pieces allowed.
Kindly check your suitable baggage allowance on their website, https://www.airnewzealand.com/
Frequent Flyer Program
Airpoints is the frequent flyer program offered by Air New Zealand. The subscribers can earn points in the form of Airpoints Dollar and redeem them on later tickets and services. The membership is offered in different tiers: Silver, Gold, Elite, and Elite Partner.
Web Check-in
Air New Zealand provides online check-in to save your time and hassle-free checking, which is accessible up to 24 hours before scheduled departure time. You can choose your seats by check-in online, go straight to the gate with your baggage, and print your boarding pass or get an e-boarding pass.
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The prices were really cheap and every extra additional cost was mentioned in the same page. Totally impressed with the transparency.
I didn’t mind paying extra for extra comfort in the flight and got exactly the seat that I booked for myself.
The process was really smooth. Happy to see how dedicated and professional the staff was.
The people on the phone were extremely helpful and never showed a sign of frustration over my never-ending questions.